Audience: Customer
Module: Messages & Notifications
Time to read: 3 minutes
Applies to: All plans
Quick answer
The Messages & Notifications module ensures important information is communicated clearly and on time so nothing critical is missed.
Why this module matters
Without structured messaging, SMEs often experience:
• Missed follow-ups
• Delayed actions
• Confusion over responsibilities
This module creates a shared awareness layer across the business.
What the module does
It allows you to:
• Receive system notifications
• Get alerts based on activity
• Stay informed about changes across modules
Best practice
Notifications should prompt action, not distraction.
Related articles
• What types of messages and notifications will I receive?
• How do notifications get triggered?