Audience: Customer
Module: Messages & Notifications
Time to read: 4 minutes
Applies to: All plans
Quick answer
Notifications are generated based on activity, status changes, and important events across the app.
Common notification types
You may receive notifications for:
• New leads or deal updates
• Task assignments or due dates
• Project status changes
• Invoice creation or overdue reminders
• System updates or alerts
Why different notifications exist
Each notification type supports:
• Awareness
• Accountability
• Timely decision-making
Common mistakes
• Ignoring notifications entirely
• Treating all notifications as equally urgent
Best practice
Focus on notifications that require action.
Related articles
• How do I manage my notification preferences?
• How do Messages connect to other modules?